Frequently Asked Questions

LBBM

Can I Download The Videos?

No, you cannot download the videos.  There are, however, handouts that accompany each video that you can download to your computer.

Your access to DiscoverYourTQ is ongoing so you simply have to log into the site to watch the videos over and over again.

How Do I Change My Email Address?

Need to change your email address? No problem. Just let our Client Concierge know your old email address and the new one and we’ll make sure your records are changed so you’ll never miss important and timely updates from Shawn!

I have forgotten or want to change my password.

As you attempt to login, enter your username.  Then you can simply click the “Forgot Password” link and it will be sent to the email listed in your member record.

If you have a new email address please email our Client Concierge.